Data deletion instructions

ManaConnect, a product of ManaSoft 360 Company Limited · Last updated: 15 October 2026

You can ask us to delete personal information that ManaConnect holds. Choose the case that fits you.

If you are a Business using ManaConnect

1. Send an email to info@manasoft360.com with the subject "Data deletion request".
2. Write from the email address registered on your account and include your business name and the WhatsApp number connected to ManaConnect.
3. Say whether you want to delete your whole account or only some data (for example, conversations or documents).

If you are a customer who messaged a Business

1. Send an email to info@manasoft360.com with the subject "Data deletion request".
2. Tell us the WhatsApp phone number you used and the name of the Business you messaged, if you know it.
3. You can also ask the Business directly. We can pass your request to the right Business.

What happens next

• We may ask you to confirm who you are before we act, to protect your information.
• We confirm that we received your request, and we aim to complete it within 30 days.
• We delete or anonymize the information, except what we must keep by law, for security, or to settle disputes. We tell you if we keep anything and why.
• Copies in backups are removed when the backups expire.
• Information already held by Meta or WhatsApp is managed under their own policies, and you must contact them for it.

Questions: info@manasoft360.com. See also our privacy policy.